Yes, we use a time tracker when we work. After we have worked on a task we enter the time spent on your project task in our dashboard. Time is entered in 30-minute increments with a 1 hour minimum.
Due to pay fees and exchange rate fluctuations, we do not offer refunds.
Yes, you may cancel your subscription in the dashboard at any time by opening a ticket and requesting it to be cancelled.
You may post tasks in the dashboard task poster in your project or by opening a ticket in the dashboard, or by email or by our automated phone or by SMS texts.
Yes, you may use us to supplement your team.
We are located in the USA in Pittsburgh Pennsylvania.
Our software engineer has over 20 years of experience.
Matamo™ Analytics is an incredibly robust powerful analytic software that will not only give you a dashboard to see your stats but also send you daily emails with stats.
We will hook up a backup solution in your site to send automated backups to our s3 type remote storage bucket in digital ocean data centres.
Docker is a modern hosting technology that allows your website dependencies to be bundled as one rather than relying on a hosting company for dependencies. It utilizes fewer resources and is about 40% faster than traditional hosting as well as many other benefits.
Docker is more resource-efficient than traditional hosting. We can provide free hosting for most websites within reasonable limits. We find most websites can use our free hosting but some that use to much disk space, CPU or bandwidth might require additional fees.
A content delivery network is a group of servers located around the world that serve images and files from your website from regions closer to the user to reduce the time in retrieving those files. In other words, it can reduce the time to download from 8 seconds to 1 second for a user in Hong Kong visiting a website located in the USA
If you have a website and your visitors are located too far from your server then you might not show in search results for those regions without a CDN. In that case, we will hook a CDN up to your site so that you can get traffic around the world if you want.